If for any reason you are not completely satisfied with your LillaP.com purchase we will accept returns within 21 days of the invoice date for a full refund subject to the following guidelines:
- All merchandise must be unwashed, unworn and unaltered.
- All returns must include a Return Authorization Number (RA#). To obtain a Return Authorization Number, please click here to get started. Information on where to ship your return will be provided when the RA# is issued.
- Merchandise must be purchased from LillaP.com. We are unable to process any LillaP.com returns at our retail stores.
- Shipping and handling charges are nonrefundable after an item has shipped.
- All sale, discounted or promotional merchandise is FINAL SALE.
- Lilla P is not responsible for items lost or damaged during return transit. We suggest you ship your return insured and in a traceable manner.
- Your original form of payment will be refunded for the purchase price and any applicable sales tax. Please allow 1-2 billing cycles for your credit to appear on your statement.
- Unfortunately we are unable to offer exchanges at this time. Should you wish to order a different style, size or color, please submit a new order online.